At TruePlay Casino, we're committed to promoting safe and responsible gaming practices. Gaming should always be fun, entertaining, and never cause harm to you or your loved ones.
Be aware of these potential signs of problematic gaming behavior:
Watch for these signs in friends and family members:
Here are some practical strategies to help maintain healthy gaming habits:
Decide how much time you want to spend gaming each day and stick to it
Step away from games every 30-60 minutes to maintain perspective
Ensure gaming is just one of many activities in your life
Pay attention to how gaming affects your emotions and well-being
Talk to friends, family, or professionals if you have concerns
Take advantage of self-exclusion and limit-setting features
If you or someone you know needs help with gambling-related issues, these Canadian organizations provide free, confidential support:
1-866-531-2600
Free, confidential support 24/7 across Canada
www.problemgambling.ca
1-888-230-3505
Specialized support for Ontario residents
www.connexontario.ca
1-888-795-6111
BC-specific gambling support and resources
www.gamesense.com
1-866-332-2322
Support services for Alberta residents
www.aglc.ca
We provide several tools to help you manage your gaming experience:
Temporarily or permanently exclude yourself from accessing your account.
Set daily or weekly time limits for your gaming sessions.
Receive periodic reminders about your gaming time and activity.
Review your gaming history and patterns to stay informed.
If you're experiencing a gambling-related crisis or emergency, don't wait. Contact these resources immediately:
🇨🇦 National Crisis Line: 1-866-531-2600
📞 TruePlay Support: 1-800-TRUEPLAY
Available 24/7 • Free and confidential • Trained counselors ready to help